Events and exhibitions

Lead capture for an exhibition organiser

Illustrative scenario. This page describes a typical project and the outcomes we would plan around. It is not a report of a named client’s results. Targets are set with you after the free process review.

Lead capture for an exhibition organiser

The situation

After a show, stacks of business cards wait to be typed into a spreadsheet. Hot and cold leads look the same, and follow-up starts days later, when interest has faded.

Process diagram: manual event lead handling replaced by scanning, scoring and same-day follow-up

What we do

  • Design a simple check-in and scan flow for stand staff.
  • Read business cards automatically and remove duplicates.
  • Tag each lead hot, warm or cold at the stand.
  • Start a follow-up email sequence the same evening.
  • Report leads by stand, event and sales owner.

What we measure

Leads captured per event, time from scan to first follow-up, and the share of leads that reach a meeting.

Typical outcome targets

Every visitor recorded once and followed up while interest is high. Targets are agreed with you after the free review.

Related reading and services

Want to fix a process like this?

Book a free process review. Bring one slow process and leave with three improvement ideas.

Book a free review

More to read